Hiring: Campaign Manager

As Campaign Manager you will be responsible for the full operational and commercial performance of client campaigns at SkyHigh Global. You will manage a team of advisors and team managers, drive KPI achievement, maintain strong client relationships, and ensure every campaign delivers against its contractual obligations.

This is a senior operational role that sits at the heart of how SkyHigh delivers for its clients. You will report directly to the CEO and play a central role in shaping the culture, performance, and growth of the operation.

What You Will Be Responsible For

Operational Performance

• Achieve all operational KPIs across campaigns — including sales performance, delivery of hours, compliance requirements, and customer satisfaction targets
• Analyse campaign results to identify improvement areas and drive corrective action
• Build and maintain a high-performance, results-driven working environment
• Stay current on competitor activity and industry regulatory requirements

Financial & Commercial Management

• Exceed internal revenue budget targets through accurate forecasting, analysis, and reporting
• Maintain commercial awareness and take ownership of gross margin delivery across campaigns
• Identify and act on opportunities for revenue growth

Client Relationship Management

• Manage day-to-day client relationships at operational level, ensuring high satisfaction at all times
• Prepare and present monthly and quarterly business reviews and executive reports
• Communicate professionally with clients on performance, risk, and opportunities

People Leadership & Development

• Lead, develop, motivate, and coach Operations and Team Managers
• Create a motivated, challenged, and high-performing team culture
• Act as an ambassador for SkyHigh’s values and brand at all times

Employee Engagement & Retention

• Partner with HR to analyse employee satisfaction and develop plans to minimise attrition
• Build a rewarding working environment that attracts and retains talent

Workforce Planning & Recruitment

• Forecast and plan recruitment activity in coordination with internal departments
• Recruit and build dynamic, high-performing teams aligned to campaign requirements