About the Role
SkyHigh Global is looking for an experienced IT Professional to support our expanding customer support operations.
You’ll play a key role in maintaining our systems, strengthening network reliability, and ensuring data security across our contact centre infrastructure.
This role suits someone who’s hands-on, solutions-driven, and thrives in a fast-paced, people-focused environment.
Minimum Requirements
-
3+ years of IT experience in a contact centre or BPO environment
-
Strong technical foundation in:
-
Networking (LAN/WAN configuration, troubleshooting)
-
Cybersecurity best practices
-
Operating systems (Windows, Linux, macOS)
-
-
Proven ability to support multi-user environments and resolve technical incidents efficiently
Soft Skills
-
Excellent problem-solving and analytical skills
-
Clear communication and teamwork abilities
-
Calm under pressure; focused on reliability and service continuity
Qualifications
-
Diploma or degree in Computer Science, Information Technology, or related field
Why Join SkyHigh Global
We’re redefining what world-class customer experience looks like powered by South Africa’s best talent, culture, and technology.
As part of our IT team, you’ll help protect and enable the systems that keep brands connected to their customers every day.
Learn more about our mission at www.sky-highglobal.com or explore other career opportunities.